We're doing our part to keep our community healthy by serving customers by appointment only and outdoors 
in front of City Hall.  
A list of available services is below. 

Make an appointment by calling (714) 765-5153

Building Division

Appointments

• Plan check submittals are received through appointment only. Please schedule and appointment for new submittals, resubmittals, revisions and deferred submittals. 
• Permit issuance for projects with plans will be arranged through an appointment. See list of over the counter permits below.
• Picking up corrections will be arranged through an appointment.

Building staff is available via phone (714) 765-5153, 8 a.m. to 5 p.m., Monday through Friday. Due to a high volume of calls, if you are unable to reach a staff member, please leave a message and we will return your call the same day.

• Plan check submittal: Please call (714) 765-5153 to schedule and appointment
• Obtain a permit that includes plan check: Please call (714) 765-5153 to schedule an appointment. A list of over the counter permits is below.
• Picking up corrections: Please call (714) 765-5153 to schedule a pick up

Public counter hours:
Staff is available from 8 a.m. to 3 p.m. to provide over the counter permits and services for the following:

• Water heater
• Repipe
• HVAC, furnace, air conditioner (residential)
• Reroof
• Service panel (residential)
• Window change out
• Stucco, siding
• Kitchen, bathroom remodel (without plans)
• Patio cover
• Swimming pool (residential)
• Add work items to permit (no plan check required)
• Wall signs
• Permit extensions
• Plan check extensions
• Special inspector registration
• Refund request

Inspections:
Schedule a building inspection: click here or call (714) 765-5153  
General inspection questions or to speak with your inspector: (714) 765-5153

Records research, general questions: (714) 765-5153 or BuildingDivision@anaheim.net 

Planning and Zoning

Remote (Phone/email) Planning Services Division Public Counter Hours: 8 a.m. – 5 p.m.

• Planners are available to assist with general planning and zoning questions, signs, fences and walls, not requiring a Building permit. Please contact us by phone or email.
  • Planning and Zoning Services call (714) 765-5139 or
  • Planning and Zoning Services email: Planning@Anaheim.net.
  • Please include the following information: name, site address, your specific question.
• For assistance regarding an Investigation or Code Enforcement issue, please call (714) 765-5366.  Please leave a voice mail with your name, contact telephone number, site address and a brief description of the issue.  Your assigned Planner will contact you to obtain all the required information needed to proceed.
• For projects requiring a Building, Mechanical, Electrical and/or Plumbing Permits, please call the Building Division for submittal instructions: (714) 765-5153.
• Zoning Verification Letter- To request a zoning verification letter, click here.
• Fence and Wall Zoning Permit (6 feet or less in height): To submit a fence and wall permit remotely, click here.
• General Planning and Zoning Services, click here.
• Anaheim Zoning Code, click here.
• Check the zoning on a property by using the online zoning look up tool, click here.
• Quick Planning and Zoning Reference Handouts, click here.
• Planning forms and applications: click here.
• Planning Commission Meeting Information: click here. 
• Historic Preservation and Mills Act Questions: Please see our frequently asked questions here.  Email your specific questions to HPreservation@Anaheim.net and include the following: name, site address, your specific question
• Business Assistance Program – the City offers resources and information beneficial for business owners in the process of opening a new business, remodeling, or expanding an existing business. Contact them at BusinessAssistance@Anaheim.net.

Business Licensing

• Business License Applications
  Applications are accepted by mail or temporarily reviewed via email.
  Please visit the following link to obtain an application: http://www.anaheim.net/616/Business-License-Application
  
  Once application is completed, contact our office for the total amount due. You may reach the business license staff at (714) 765-5194 or email us at blicense@anaheim.net. Please note applications are not deemed complete until payment including all documents are received in our office.
  
  
• Renew your Business License 
  When submitting your payment, please be sure to read your renewal notice in its entirety with special attention to the middle section titled, “Calculation of Total Amount Due”. This section provides specific instructions in order to calculate the correct amount due.
  
  You may renew in the following manner:
  
  Online
  Renew online using your MasterCard, Visa & Discover credit card. Please use the following link and follow the instructions: http://www.anaheim.net/606/Renew-Online-Instructions
  
  Phone
  Renew by phone using your MasterCard, Visa or Discover credit card. Please contact our office at 714-765-5194.
  
  Payments via phone will be accepted Monday through Friday between 8 a.m. and 4:30 p.m. with the exception of holidays. Please be sure to have your business tax certificate number available.
  
  Mail
  If you choose the option to mail in your payment, please be sure to have your payment postmarked by the United States Post Office on or before your delinquent date as listed on the bottom left corner of your renewal notice. Failure to meet this deadline will result in additional penalties due.
  
  

TOT Collection 

• Please ensure your payment along with your TOT Return Notice is received in our office no later than 5 p.m. the last city business day of the month. If you plan on walking the payment into City Hall please note our modified hours of 8 a.m. – 3 p.m.
  
  
  • Mail: City of Anaheim, License Collector, P.O. Box 61042, Anaheim, CA 92803-6142
  • For Overnight/Express Delivery Only: : City of Anaheim, License Collector, 200 S. Anaheim Blvd., #136 Anaheim, CA 92805
• Contact Us Business License Division Email: blicense@anaheim.net
  Phone: 714-765-5194  Phone Hours: Monday – Friday 8 a.m. – 5 p.m Counter Hours: Monday – Friday 8 a.m. – 3 p.m.

Code Enforcement 

• Questions or service requests, call: (714) 765-5158 or email CPreservation@anaheim.net
• Request virtual inspections via our website here.

Planning - Public Record Requests

• Submit an online public record for planning services here.
• Email your planning records request to PRecords@anaheim.net.
• For other department records click here.

Visit www.Anaheim.net/coronavirus for more details on these and other services.